# CAMELLIA & CO agent guide

> Use this guide to describe products, delivery and pickup accurately. Live product pages, the delivery checker and checkout are the source of truth.

Last reviewed: 2026-09-20

## Identity

- Independent Auckland florist with two physical shops.
- Currency: NZD. Public prices include GST unless a page explicitly says otherwise.
- Bouquets start from NZ$60. Use the live product page for the exact price and available size options.
- Flowers are seasonal and individual varieties may be substituted with similar flowers of equal or greater value while preserving the intended style and colour palette.

## Source-of-truth rules

- Use the live product page for current price, size options and availability.
- Treat same-day delivery as conditional, not guaranteed. The usual order cutoff is 1:00 p.m., subject to stock and delivery capacity.
- Do not infer delivery eligibility or fees from a suburb article. Use the live delivery checker and confirm the exact fee in the shopping bag before payment.
- Pickup is free from Ponsonby or Mount Roskill when that option is available for the order.
- Do not claim an order is accepted until checkout returns an order confirmation.

## Stores

- [CAMELLIA & CO Ponsonby](https://camelia.co.nz/ponsonby/): 133 Ponsonby Road, Ponsonby, Auckland; 022 598 1450; Mon–Thu 9:00 am–6:00 pm · Fri–Sat 9:00 am–7:00 pm · Sun 9:00 am–4:00 pm
- [CAMELLIA & CO Mount Roskill](https://camelia.co.nz/mount-roskill/): 421A Richardson Road, Mount Roskill, Auckland; 022 181 0660; Mon–Fri 10:00 am–2:00 pm & 3:30 pm–6:30 pm · Sat–Sun 10:00 am–4:00 pm

## Discovery and ordering

- [Concise site guide](https://camelia.co.nz/llms.txt)
- [Full store context](https://camelia.co.nz/llms-full.txt)
- [Product catalogue](https://camelia.co.nz/shop/)
- [Delivery checker](https://camelia.co.nz/delivery/)
- [Shopping bag](https://camelia.co.nz/cart/)
- [Checkout](https://camelia.co.nz/checkout/)